Customer service didn’t end when my offer was accepted

Buying a house is never an easy process, but having a good real estate agent in your corner makes it that much easier. Choosing Ilka Torres as my agent was the best decision I made. Ilka was extremely knowledgeable about the market in which I wanted to buy, but more so than that, she listened to  what I wanted, paid attention to the little details of who I am and what my likes and dislikes are, and very quickly became knowledgeable in what I was looking for in a house. Ilka and I looked at four houses in total, but the very first one she recommended was the one I fell in love with, which speaks volumes for her ability to quickly assess her clients and find the property that best suits them. Ilka’s professionalism and customer service didn’t end when my offer was accepted – for me, that’s when it really began. Ilka was a tremendous help during the month between the offer and the closing. She was always available to help navigate the often nerve wracking and painstaking process of securing the mortgage and negotiating with the seller on last minute details. Any time I would start to freak out about the latest document request from my lender, Ilka was there to listen, calm me down, and give my invaluable suggestions for how to navigate the process. She made one of the biggest decisions I’ve made in my life easier, less stressful, and even at times, fun. If you are thinking about buying or selling a home, I highly recommend Ilka Torres for your real estate needs. She is a smart, savvy, kind, and committed professional who will use her skills and knowledge to help you make your dreams of homeownership a reality

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